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Exit interviews tell you what broke. They can’t tell you what’s working — what to invest in, what to keep human, what to build on. And in a world where AI is reshaping roles faster than any offboarding survey can track, knowing only what went wrong is not enough. This was always a limitation. In…
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10/10 is World Mental Health Day, Mental health is still considered more private than physical health. We don’t think twice about sharing when we have a sprain or bad flu, but when it comes to mental health, we shy away from talking about it. Sharing a mental health struggle is seen as weak, and talking…
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Building trust is at the heart of effective leadership and coaching. It’s a skill that’s vital for success, especially in today’s dynamic workplaces, and it’s a skill that can be honed and mastered over time. I recently talked with an experienced coach about how trust and communication are connected, especially for new leaders trying to…
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Volunteering at Defy was an eye-opening experience that changed my perspective on life. Defy is a program that helps US prisoners learn essential job skills and start their entrepreneurial journeys. As a volunteer, I got to witness firsthand the incredible transformations taking place within the prison walls. When I started volunteering, I was a bit…
Bala Muthiah 